FAQ

1. Can your dehydrated fruits be used in drinks, grazing boards, or snacks?
Absolutely! Our dehydrated fruits are incredibly versatile. Add flavour and flair to hot or cold drinks, cocktails, grazing boards, and cheese platters. They're also great as healthy snacks, cake toppers, or festive decorations. 

2. How long do your products last?
When stored properly, our dehydrated fruit lasts at least 12 months. Keep them in an airtight jar (glass or plastic) with a tight-fitting lid in a cool, dark place. If you're using our original packaging, aim to enjoy them within 6 months.

3. Why do some dried fruits appear darker or lighter than others?
This mostly depends on the fruit's natural sugar content. Higher sugar levels can result in darker hues during dehydration. While we aim for bright, vibrant citrus, our priority is ensuring the fruit is fully dried and shelf-stable. That’s why some batches—especially lemons and limes—may look slightly darker than others.

4. What safety measures do you take during preparation?
Cleanliness and safety are top priorities. We fully dismantle and sanitise our dehydrators and drying trays between every batch. The dehydrator is also run dry at high heat for a second level of sterilisation. We use commercial-grade knives, mandolins, and cutting boards—each thoroughly cleaned between uses.

5. Do you use fresh fruit for dehydrating?
Always—freshness is non-negotiable for us. We handpick the freshest fruit from the market every 2–3 days to make sure every batch is top quality. Nothing is pre-ordered or sitting around. If it doesn’t look, feel, and smell just right, it doesn’t make the cut. Only the best, freshest fruit goes into our dehydrators.

6. Do you offer bulk or wholesale orders for bars, restaurants, or events?
Yes, we do! We love working with venues, bars, and event planners. Get in touch via our Contact Page to discuss bulk pricing, custom orders, or ongoing supply.

7. Where does Cocktail Lab ship and what are the shipping rates?
Cocktail Lab offers shipping within Australia.

Cocktail Lab offers $10 flat-rate shipping on all retail orders under $100, and free shipping on orders over $100.

For wholesale customers, a flat shipping rate of $22 applies Australia-wide.